Administrative Office

Columbus, Ohio

Branch Locations

Columbus, Ohio – Reed Rd.

Columbus, Ohio – East Broad St.

Westerville, Ohio – State St.

DeGraff, Ohio

West Manchester, Ohio

Lake Mary, Florida

Quick-Reference Numbers

Use this information for easy access to key departments. For inquiries specific to Deposit Services during business hours, please call your local branch office. For inquiries about your business or residential loan, including payment and tax information, please call the number below or email us at the address provided.

Deposit Customer Service

800-686-2052

Commercial & Residential Loan Servicing

614-255-3574 loanservicing@umwsb.com

24/7 Automated Telephone Banking

800-468-2255

Large SBA/USDA Loan Division

877-751-4622

Consumer Lending Division and Customer Service

800-468-2255

Small SBA Loan Division

844-531-9722

Lost or Stolen Card After-hours

800-472-3272

Lost or Stolen Card

To report a lost or stolen card during regular business hours, contact your Local Branch or call Customer Service at 800-686-2052. For after-hours assistance, call 800-472-3272.

CardValet mobile app users may promptly turn off their card and report it as lost or stolen by contacting their local branch or calling Customer Service or the after-hours phone number.

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