PLEASE NOTE: We have updated our "Make a Loan Payment" portal for our retail loans in an effort to improve the customer experience. Existing users will need to create a new username and password in order to log in. Pending and recurring payments have not been change.
Dealers - Contact Us
Dealer Services Hours of Operation
Monday-Friday: 8:30am – 9pm EST
Saturday: 11:00am – 8pm EST
Sunday: 12:00pm – 8pm EST
Contact by Phone at:
800-468-2255, option 2 for Dealer Services
Fax: 800-262-2488
Overnight Delivery & Dealer Correspondence:
United Midwest
23950 Commerce Park, Suite 120
Beachwood, OH 44122
Consumers - Contact Us
Customer Service Hours of Operation
Monday-Friday: 8:30 am – 5:00 pm
Contact by Phone at:
800-468-2255, option 0 for Customer Service
Fax: 800-262-2488
Please Remit Loans Payments to:
United Midwest Savings Bank
PO Box 22777
Beachwood, OH 44122