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PLEASE NOTE: We have updated our "Make a Loan Payment" portal for our retail loans in an effort to improve the customer experience. Existing users will need to create a new username and password in order to log in. Pending and recurring payments have not been changed.

Dealers - Contact Us

Dealer Services Hours of Operation

Monday-Friday: 8:30am – 9pm EST
Saturday: 11:00am – 8pm EST
Sunday: 12:00pm – 8pm EST

Contact by Phone at:

800-468-2255, option 2 for Dealer Services
Fax: 800-262-2488

Overnight Delivery & Dealer Correspondence:

United Midwest
23950 Commerce Park, Suite 120
Beachwood, OH 44122

Consumers - Contact Us

Customer Service Hours of Operation

Monday-Friday: 8:30 am – 5:00 pm

Contact by Phone at:

800-468-2255, option 0 for Customer Service
Fax: 800-262-2488

Please Remit Loans Payments to:

United Midwest Savings Bank
PO Box 22777
Beachwood, OH 44122