We have recently updated our online payment processor to better serve our customers. As of 6/29/26, all existing customers will need to re-register on our new payment platform by selecting “Make a Retail Loan Payment”, then " Create Login. " If you have any questions, please contact our Retail Loan Department at customersupport@umwsb.com.
Please note: SBA and commercial loans do not have online portal access at this time. For SBA and commercial loans, please contact loan servicing at loanservicing@umwsb.com for your loan information and questions.
If you have a question about a Retail Loan, you may reach them directly at customersupport@umwsb.com.